Customer Service


Business hours: 9:00 to 5:00 Monday-Friday (PST)

Email: CustomerService@Merchwide.com

Phone: (714)581-5980

Address: 3015 S KILSON DR SANTA ANA, CA 92707

My Account

Customers are required to create an account during the check out process when purchasing. By creating a personal username and password you will have the following benefits:

• Store and edit shipping and billing addresses

• Enjoy a faster, easier checkout

• Save items in your shopping cart for later visits

• More personalized shopping experience

Registering/Logging In

To create a new account, an order must be completed. Returning customers can log in at the Log In tab at the top of the page. 

Logging Out

If you visit our site and log in from a public computer, you should always log out when you are finished so that other computer users cannot access your information. To do so, click Log out at the top of any page.

Order History

To view your order history, just log in! To log in, click on the Log In tab at the top of any page. You’ll need your username and password to complete the login process.

Editing Your Profile

Editing your profile means changing the personal information in your account. You can change your address, phone number, password, etc. To do this you would need to Log In with your username and password. Once you have logged you will be able to change your password, shipping address and billing address.